🚚 Shipping & Returns

At BritBuy1Limited, our goal is to make your shopping experience smooth, secure, and satisfying — from checkout to delivery.

✈️ Shipping Policy

1. Order Processing

Once you place your order, our team immediately begins processing it.
Processing time usually takes 1–5 business days before shipment.

2. Shipping Time

We work with trusted global suppliers and logistics partners to deliver products safely and efficiently.
Estimated delivery times are as follows:

  • United States: 8–15 business days

  • United Kingdom & Europe: 10–18 business days

  • Canada, Australia: 10–20 business days

  • Rest of the World: 12–25 business days

⏳ Please note: Shipping times may vary due to high demand, customs clearance, or courier delays — but we always strive to get your order to you as quickly as possible.

3. Tracking Information

Once your order ships, you’ll receive a shipping confirmation email with a tracking number.
Tracking updates may take 3–7 days to appear after dispatch.

4. Multiple Shipments

If your order includes multiple items, they may arrive in separate packages to ensure faster delivery. You’ll receive tracking for each shipment.

5. Customs & Duties

Customs fees, import taxes, or local duties (if applicable) are the responsibility of the customer.

💖 Return & Refund Policy

We want you to love what you buy from BritBuy1Limited.
If something isn’t right, we’re here to make it right.

1. Eligibility for Returns

You can request a return within 7 days of receiving your order if:

  • The product is damaged or defective on arrival

  • You received the wrong item or size

To be eligible, the item must be unused, in its original packaging, and include all accessories.

2. Non-Returnable Items

Due to hygiene and safety reasons, we cannot accept returns for:

  • Opened beauty or skincare products

  • Pet grooming items that have been used

  • Sale, clearance, or gift items

3. Return Process

To initiate a return, please contact us at info@britbuy1limited.com with:

  • Your order number

  • A brief description of the issue

  • A clear photo or video of the item

Once your return is approved, our team will guide you through the return process and shipping details.

4. Refunds

Once your return is received and inspected, we’ll notify you by email.
If approved, your refund will be processed to your original payment method within 7–15 business days.

Please note: Shipping costs are non-refundable, and you’ll be responsible for return shipping fees unless the item arrived damaged or defective.

5. Late or Missing Refunds

If you haven’t received your refund yet, please check your bank account or contact your payment provider.
If you’ve done this and still haven’t received it, reach us at info@britbuy1limited.com — we’ll assist immediately.

🕊️ Our Promise

At BritBuy1Limited, customer happiness comes first.
We carefully select our partners and products to ensure high quality and reliability — and we’re always here to help if anything goes wrong.

📩 Need Help?

For questions about shipping, tracking, or returns:
📧 info@britbuy1limited.com
🌐 www.britbuy1limited.com